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DFCU Is a Best-in-State Credit Union
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DFCU Is a Best-in-State Credit Union
For the fourth consecutive year, Forbes has ranked DFCU Financial as one of Michigan’s best credit unions. DFCU is the only CU in Michigan to have won this award all four years it’s been given.
To gauge which firms have the most satisfied customers, Forbes partnered with market research firm Statista to survey nearly 25,000 people in the U.S. about their banking relationships. Consumers were asked 20 questions about their financial dealings. The credit unions were rated on overall recommendations and satisfaction, as well as five subdimensions (trust, terms and conditions, branch services, digital services, and financial advice).
Overall scores ranged from 77.38 to 95.63. Only 3.6% of America’s credit unions made the list.
“Because DFCU Financial always strives to offer best-in-class service through established trust, product knowledge and dedication to our members, we’re very proud to see our work validated,” said President & CEO Mark Shobe. “More and more people are choosing credit unions in general and DFCU specifically for our strong community focus, financial education, and personalized service.”
DFCU Financial has built a reputation and brand based on customer service and financial expertise and has ranked in the top 10 most-efficiently run credit unions in the country for several years running. Since 2001, the $6.2 billion credit union has grown more than 358 percent in assets and 636 percent in net income.
As a member organization, DFCU shares its success in the form of a Cash Back payout and has reinvested over $330 million in its membership since the program began in 2006. In 2020 alone, the payout to members was more than $32 million—a reward unparalleled in the country.
In the past, credit unions have traditionally been available only to specific groups. DFCU has an open membership, which means anyone living, working, attending school, or worshipping in Michigan’s Lower Peninsula is able to join.
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Financial Education
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About DFCU
FAQ
Careers
Make an Appointment
Contact Us
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DFCU Online
Checking
Choose a Checking Account
Setup Direct Deposit
Overdraft Protection
Tween & Teen Accounts
Savings
Savings Accounts
Money Market Accounts
Share Certificates (CDs)
IRAs
Save More with Debit RoundUp
Mortgage
Specialty Mortgages
Construction Loans
Check Rates and Apply Now
DFCU Title Agency
Loans
Car Loans
Boat & RV Loans
Home Equity Lines of Credit
Home Equity Loans
Personal Loans
Cards
DFCU Platinum Mastercard®
Debit Card Benefits
Control Cards with CardCMD App
Digital Wallet Help
Refer Friends
Get More
Member Perks
Insurance & Payment Protection
Calculate Your Cash Back
Checking
Business Checking
Interest Checking Plus
Non-Profit Checking
Lending
Savings
Business Savings
Share Certificates
Money Market Accounts
Commercial
Treasury Management
Services
Business Cash Back
DFCU Online for Business
Business Forms
Meet the Team
Business Rates
Personal Rates
Mobile & Online Banking
Anywhere Banking
Online Help & Support
Digital Wallets Help
Additional Services
Send Money with Zelle®
Wire Transfer
eSign
Order Checks Online
Webinars
Money Management
Security & Fraud Protection
College Roadmap
Member Perks
About DFCU Financial
DFCU Is Safe and Sound
Latest News
Community Engagement
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