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One Member Experience: May 15

One Member Experience: May 15

The paperwork is signed, the merger is complete, and we're one big happy family. Our next milestone is May 15th, what we're calling One Member Experience. Here's what that means to you.

How to Work with Us
DFCU Is Safe and Sound

DFCU Is Safe and Sound

As a DFCU Financial member, you are an owner of our not-for-profit credit union. Our first priority is your financial success and security. Remember: your deposits are insured by the NCUA up to $250,000.

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Need Help with Tax Season?

Need Help with Tax Season?

File your taxes the way you want and enjoy your largest possible refund. Enjoy special DFCU Financial member savings when you file with TurboTax or H&R Block. Click the link below before the offer expires!

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Need a Form?

Download & Print

ATM Transaction Statement of Fraud

Use to report ATM transaction fraud

Personal Check Fraud Affidavit

Use when declaring check-related fraud

Debit / ATM Card Point of Sale Dispute Form

Use this form to dispute an ATM or debit card charge

Debit / ATM Card Point of Sale Fraud Form

Use this form to report fraud involving an ATM or debit card

Declaration of Loss & Claim for Reimbursement

Use to declare a loss and request reimbursement

Wire Transfer Authorization and Agreement

Written Statement of Unauthorized Debit

Use this form to report an unauthorized debit transaction

eSign

Change of Contact Information

Use to update or change contact information

Debit RoundUp Enrollment

Enroll in Debit RoundUp using this form

Draw Account Authorization

Use to authorize automatic transfers for overdraft protection

Request to Add a Beneficiary

Use this eSign form to add a beneficiary to an account

Frequently Asked Questions

What are the MSC/Call Center hours?

The Member Service Center / Call Center hours are: 

Monday through Friday 9:00 am - 5:00 pm EST
Saturday 9:00 am - 2:00 pm EST

How do I find my member number?

  • Locate one of your DFCU Financial statements
  • Visit one of our branch offices
  • Contact us at 888.336.2700 to request that this information be sent to you 

What is DFCU Financial's routing number?

DFCU Financial's routing number is 072486791.

Who can join?

Anyone who lives, works, worships or attends school anywhere in Michigan's lower peninsula is eligible to become a member of DFCU Financial. 

How can I join?

Becoming a member is easy. Click on Open an Account - How to Join next to our logo on the website to apply online. You may also visit one of our branch locations in Ann Arbor, Detroit, Grand Rapids, or Lansing to join. 

What if I lose my debit or ATM card?

If your ATM card, debit card or checkbook is lost or stolen, please call us at 888.336.2700 during normal business hours, or 833.448.0024 after hours.

What if I lose my credit card?

If your credit card is lost or stolen, please call 888.999.0095.

How can I report suspected fraud?

Debit & credit card fraud involves the unauthorized use of another person’s card information to make purchases from their accounts or access funds. 

Please contact us if you suspect there have been unauthorized charges:

  • Debit:  Call 888.336.2700 during normal business hours or 833.448.0024 after hours
  • Credit:  Call 888.999.0095

What is DFCU Financial's mailing address?

Our mailing address is:

P.O. BOX 6048
Dearborn, MI 48121

If you are mailing a financial transaction request to us (deposit, payment) please send these to:

P.O. BOX 1327
Dearborn, MI 48121

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NCUA
 

NCUA Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.

 

Unauthorized attempts to upload information and/or change information on this website is strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 888-336-2700 for assistance. Also, all products, services and information available on this website are also available at any of
our physical branches, where we would be happy to assist you further. Click here to view our Accessibility Statement.

*APY = Annual Percentage Yield. Paid and compounded quarterly. Dividend rates are determined by the principal balance when your certificate is opened. Dividend payments will not affect the dividend rate during the term even if the minimum balance for the next tier is met. Rates subject to change without notice at any time. Penalties may apply for early withdrawals. DFCU Financial deposit products are insured by the NCUA.

DFCU Financial - Copyright © 2023 - Dearborn, Michigan - All rights reserved

While the DFCU Financial Board of Directors intends to pay Cash Back every year, and has done so since 2007, Cash Back is not guaranteed and will depend on our financial performance and other factors. Annual Cash Back payments are limited to an aggregate of $10,000 for each tax-reported owner. The IRS requires that Cash Back for an IRA be paid to the same IRA, and that it be open when Cash Back is deposited. Cash Back to Commercial / Business Banking members is subject to additional terms. Anyone who causes DFCU Financial a loss for any reason is not eligible for Cash Back.