All the answers to your DFCU Online cookies questions.

Cookies identify returning website users and customize their experience.

A cookie retains your settings for a particular website, such as DFCU Online.

Registering your device and browser with DFCU Online means cookies are enabled during your session. A registered device and browser makes logging into DFCU Online more convenient, but entering a Secure Access Code each time is more secure. There’s no negative effect if you request a Secure Access Code for each log-in.

Please note that you have control of your browser’s cookie settings. Settings vary by browser, but you can typically change cookie settings by selecting your browser’s "Options" or "Settings" menu and clicking the "Privacy" option.

Some security programs may delete cookies automatically.  DFCU Financial recommends disabling that feature if you don’t wish to be prompted at each log-in for a Secure Access Code. If you – or any security software or cookie managers you’ve installed on your device – delete your cookies, you will be prompted for a Secure Access Code.

Some examples of programs that may delete cookies include:

  • Privacy and cleaning tools, such as CCleaner, Malwarebytes and Ad-Aware
  • Antivirus tools, including McAfee, Norton, Symantec, AVG, Trend Micro, Vipre, Kaspersky

In addition to third-party software, firewall software settings may override your browser settings even after you set them correctly. You may need to make changes in cookie retention and site allowances within your software to avoid repeated prompts to enter Secure Access Codes.


NCUA Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.


Unauthorized attempts to upload information and/or change information on this website is strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 888-336-2700 for assistance. Also, all products, services and information available on this website are also available at any of
our physical branches, where we would be happy to assist you further. Click here to view our Accessibility Statement.

*APY = Annual Percentage Yield. Paid and compounded quarterly. Dividend rates are determined by the principal balance when your certificate is opened. Dividend payments will not affect the dividend rate during the term even if the minimum balance for the next tier is met. Rates subject to change without notice at any time. Penalties may apply for early withdrawals. DFCU Financial deposit products are insured by the NCUA.

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While the DFCU Financial Board of Directors intends to pay Cash Back every year, and has done so since 2007, Cash Back is not guaranteed and will depend on our financial performance and other factors. Annual Cash Back payments are limited to an aggregate of $10,000 for each tax-reported owner. The IRS requires that Cash Back for an IRA be paid to the same IRA, and that it be open when Cash Back is deposited. Cash Back to Commercial / Business Banking members is subject to additional terms. Anyone who causes DFCU Financial a loss for any reason is not eligible for Cash Back.