Become a Human Firewall

Protect yourself from scams, schemes, and shady stuff.

The best protection against fraud isn’t fancy software—it’s you. That’s right. Most scams don’t need to hack your device, they just need to trick you. That makes you the first line of defense. So, let’s sharpen your instincts, tighten up those digital boundaries, and turn you into a human firewall. 

 

1. Pause Before You Click 

Phishing emails claiming you’ve won a prize. Texts from your financial institution warning of suspicious activity. Weird links from “FedEx” saying your package is missing. Does this sound familiar? These scams are designed to trigger a fast reaction. Instead of clicking right away, take a beat. Hover over links. Check the sender's address. If something smells off, trust your gut. 

Firewall tip: Real companies won’t ask you to confirm sensitive info via email or text. 

 

2. Get Cozy with Strong Passwords 

If your password is still “Password123” or your dog’s name plus your birth year, we need to talk. Strong passwords are your digital front door lock. Use a mix of uppercase, lowercase, numbers, and symbols—and switch it up for each site. 

Firewall tip: Use a password manager if you can’t remember them all. 

 

3. Two-Factor Authentication is Your BFF 

That little extra step when you log in is not a hassle—it’s a necessity nowadays. Two-factor authentication (2FA) makes it harder for scammers to access your accounts, even if they somehow got your password. 

Firewall tip: If a site offers 2FA, turn it on. Every time. 

 

4.Stay Skeptical. Ask Questions. 

If someone calls saying they’re from DFCU Financial, your credit card company, or your cousin’s best friend’s neighbor’s dog walker—ask questions. Better yet, hang up and call the real company directly. Spoiler alert: Real reps will never pressure you or threaten you. 

Firewall tip: Scammers rely on urgency. 

 

5. Keep Your Devices Updated 

Yes, those pesky update reminders are annoying, but they’re important. Software updates patch security holes that hackers love to exploit. 

Firewall tip: Turn on auto-updates when possible. 

 

6. Monitor Your Accounts 

Check your bank accounts and credit reports regularly. Catching fraud early can save you a world of stress. Look for weird charges, unfamiliar names, or anything that gives you pause. 

Firewall tip: DFCU members can monitor their accounts 24/7 with online and mobile banking. 
 

7. It Can Happen to Anyone 

Fraudsters don’t care how tech-savvy you are, they cast a wide net. Falling for a scam doesn’t make you foolish, it just makes you human. What matters is how quickly you act once you realize something’s wrong. 

Firewall tip: If you think you've been scammed, contact DFCU right away. We’ve got your back. 

Becoming a human firewall means staying alert, asking questions, and keeping your personal info locked down. Scammers are clever, but so are you. Our team at DFCU is always here to support you. Whether you’ve spotted suspicious activity or just want to learn more, reach out. Together, we’ll keep your money and your peace of mind secure. 

More tips: 

- If you receive a suspicious call or text, please call us at 888.336.2700 to confirm the message is truly from us.  

- Visit our Security and Fraud Protection page for more support.