Two Truths and a Lie

Let’s play a quick game: Two Truths and a Lie. See if you can spot the fake. 

- Scammers often pretend to be your bank to get personal information. 

- Legitimate companies will never make spelling or grammar mistakes. 

- Phishing scams can happen through email, text, phone calls, or even social media. 

Think you spotted the lie?

If you guessed the second one, gold star for you. Scammers may not be English majors, but they’ve got autocorrect on their side. And here’s the kicker: even real companies make spelling and grammar mistakes. Yes, even us. Hey, we’re only human.  

A typo or two doesn’t automatically make something fake, and a perfectly polished message doesn't guarantee it’s safe.  

That’s why it’s not just about spotting errors. It’s about paying attention to context: how the message is sent, what it’s asking for, and whether it actually makes sense. 

How to Spot a Scam

- Check the sender. If it looks off, it probably is. Scammers love pretending to be from trusted sources, like shipping companies, Amazon, insurance providers, loan services, or even your bank. Look closely at the email address, not just the name. 

- Don’t click links or download attachments you weren’t expecting. Go directly to the source instead. If it’s real, they’ll be able to confirm it. 

- Watch for urgency. “Act now or lose everything” is a scammer’s favorite line. We don’t do panic emails or texts. 

- Verify with us directly. If something feels weird, call the Member Service Center (1.313.336.2700). We’ll let you know what’s real. 

How to Protect Yourself

- Turn on account alerts. 

- Use strong, unique passwords. 

- Keep your contact info current, so we can reach you fast if something’s wrong. 

- Trust your gut. If it feels off, it probably is. 

Fraudsters love tricks. We prefer transparency. If you ever receive a suspicious message claiming to be from DFCU Financial, don’t respond... contact us directly. 

Stay Alert, Stay Secure 

Scammers are clever. You’re cleverer. Staying informed is your best defense. DFCU Financial is committed to helping you protect your money and personal information.

More tips: 

- If you receive a suspicious call or text, please call us at 888.336.2700 to confirm the message is truly from us.  

- Visit our Security and Fraud Protection page for more support.